Privacy Policy

Who We Are

Queen of Words Ltd is a company registered in England and Wales.

Company Number: 17011611

Email: hello@queenofwords.co.uk

Queen of Words Ltd is the data controller responsible for your personal information.

What Personal Data We Collect

We may collect the following personal information:

• Name
• Email address
• Booking details
• Payment-related information (processed via third-party providers)
• Marketing preferences

We do not collect special category data.

How We Collect Data

We collect data when you:

• Contact us directly
• Book a service
• Make a payment
• Subscribe to marketing communications

Some data may be collected automatically via third-party booking or payment systems.

How We Use Your Data

We process personal data for the following purposes:

• To provide and deliver astrology services
• To respond to enquiries
• To manage bookings and payments
• To comply with legal obligations
• To send marketing communications where you have provided consent

The lawful bases for processing include:

• Performance of a contract
• Legitimate interests
• Legal obligation
• Consent (for marketing)

Third-Party Processors

We may use trusted third-party providers to support our operations, including:

• Payment processors
• Booking and scheduling systems
• Email communication platforms

These providers process data on our behalf.

International Transfers

Personal data may, in the future, be shared with affiliated entities including Queen of Words LLC (Oklahoma, United States).

Where data is transferred outside the UK, appropriate safeguards will be implemented in accordance with UK data protection law.

Data Retention

Personal data is retained only for as long as necessary for business, legal, or regulatory purposes.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction
• Request erasure
• Restrict or object to processing
• Withdraw consent (where applicable)
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact:

hello@queenofwords.co.uk

Updates

This Privacy Policy may be updated periodically. The latest version will always be available on this website.